We know that the auto industry has a reputation of overcharging and up-selling unneeded parts and services. To ensure we're a place you can trust, we operate with complete transparency. All of our prices are listed with the price we paid for the parts and all our services are broken down by action so you know where your money is going. Our goal is to build a relationship spanning the life of your car.
Our sales team are put through testing when they join the team. Not only can they rebuild an engine, they can name every part on a vehicle. They also have continuing education to keep up with new vehicles and changing parts. Knowledge is necessary to delivery quality customer service.
We know when you order a part for your car, you need it fast! Our parts are typically on their way within 1-2 business days! Returns are easy, too! All packages will come with a return label and warranty information. Just pay shipping and we'll exchange your part or issue your refund!
"I've trusted Mercedes Parts for the last 19 years. In a time where it's hard to find honest, reliable businesses, these guys are the exception. I'll be a loyal customer for life. "
Everything I know about my car I've learned from the guys at Mercedes Parts. They show you what's wrong with your car, explain what may have caused it and walk you through how they'll fix it. Exceptional service!
Absolutely the best! I'm not a car guy, so when I have a problem or a simple question I drop by and the guys at Mercedes Parts always make time to educate me. Also, important to note, they always honor their warranties!